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Velocity Managed Services

Premium Managed Services Package. Delivered with a flexible, all-inclusive Service Level Agreement for ultimate peace of mind.

Paid monthly on a non-locked-in 12-month initial contract.

Service Availability

Services available from 8.30 – 17.00, Monday to Friday (Brisbane local time [AEST]) Support response time: 4 business hours.

Inclusions

What is included in our
Velocity Plan

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Backups

Backup Cloud Solution, Setup, Initial Deployment, & one Terabyte of storage

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Microsoft

Microsoft Business Premium Licenses

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Security

One Limited Security Review with Recommendations each Month.

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Updates

Windows and Application Updates for Devices and Servers

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Website Security

Certificate SSL Renewals

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Velocity Managed Service Plan Details

Let’s get started on something great.

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FAQ SECTION

Velocity Frequently asked questions

Velocity will include unlimited support for Core IT Services, Monitoring and Reporting, Support Services, Service Requests and Change management, Backup and Disaster recovery monitoring and reporting, Service Performance metrics, Escalation Procedures, Service continuity, Windows Updates and support for Workstations and Servers. Third-Party Application Support and associated updates. Terms and Conditions Apply. Please Contact us for details.
This Plan excludes, Large works, New Services, Onboarding, Offboarding, commissioning or decommissioning of services and other works where we determine are considered projects and are not covered under this Service Level Agreement.
There is no guarantee under the Velocity SLA. This Plan can include 24/7 Services for an extra cost. Although, We would recommend a Titan or Galatic Plan
Yes, We can provide recovery and its planning on this plan. This would be considered Project Work.
Yes, we provide Services from Private to Public Cloud, including everything from our cloud to Azure, AWS or Google.
Feel Free to Contact us, how you prefer. Chat, Call or fill in the Contact form below. We will then reach out with the managed service agreement for your chosen plan.
Contact

Lets get in touch

You can reach us anytime via contact@manyhatservices.com.au

  • 21+ Total Years

    I.T. Experience

  • 100+ Projects

    Complete*

  • 99%

    Client Satisfaction

  • 4 Hours

    Response Time

Support

Contact Info

1800 960 642
Contact@manyhatservices.com.au