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Titan Managed Services

Platinum Managed Service Package Services provided on a Platinum Service Level Agreement.

Paid monthly on a non-locked-in 12-month initial contract.

Service Availability

Services available 24/7. Support response time: 2 business hours.

Inclusions

What is included in our
Titan Plan

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Backups

Backup Cloud Solution, Setup, Initial Deployment, & two Terabyte of storage

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Microsoft

Two Microsoft 365 E3 Licenses

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Security

One Limited Security Review with Recommendations each Month.

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Signatures

Email Signature service Included for all Users.

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Updates

Windows and Application Updates for Devices and Servers

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Travel

Up to 50 kilometres Travel round-trip each Month

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Website Security

Unlimited Certificate SSL Renewals

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Titan Managed Service Plan Details

Let’s get started on something great.

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FAQ SECTION

PAYG Frequently asked questions

Titan will include unlimited support for Core IT Services, Security Services, Monitoring and Reporting, Support Services, Service Requests and Change management, Backup and Disaster recovery monitoring and reporting, Service Performance metrics, Escalation Procedures, Compliance and Regulatory Requirement, Service continuity, Windows and Third-party Updates and support for Workstations and Servers. Terms and Conditions Apply. Please Contact us for details.
This Plan excludes, Large works, New Services, Onboarding, Offboarding, commissioning or decommissioning of services and other works where we determine are considered projects and are not covered under this Service Level Agreement.
Yes, this Plan is 24/7.
Yes, We can provide recovery and its planning on this plan. This would be considered Project Work.
Yes, we provide Services from Private to Public Cloud, including everything from our cloud to Azure, AWS or Google.
Feel Free to Contact us, how you prefer. Chat, Call or fill in the Contact form below. We will then reach out with the managed service agreement for your chosen plan.
Contact

Lets get in touch

You can reach us anytime via contact@manyhatservices.com.au

  • 21+ Total Years

    I.T. Experience

  • 100+ Projects

    Complete*

  • 99%

    Client Satisfaction

  • 4 Hours

    Response Time

Support

Contact Info

1800 960 642
Contact@manyhatservices.com.au